Our Commitment to Safe Play

89db apps Responsible Gaming

Gaming is for fun — not for stress or harm. 89db apps is always here to help you stay in control.

For players 21 and over

Our Commitment

Keep gaming within entertainment limits

89db apps believes online gaming is a form of entertainment — it should never be a source of financial pressure or mental distress. That is why we have built a responsible gaming culture into our platform from the start. Our 89db apps about us page shows that player safety and wellbeing are our highest priority.

Online gaming is growing fast in Bangladesh. Whether you play slots, live casino, or sports betting, keeping track of your budget and time is important. The 89db apps platform has several tools to help you set your own limits and play within them.

Important: 89db apps is only for people aged 21 and above. Age verification is mandatory when opening an account. Using an account on behalf of a minor is strictly prohibited.

Before playing, read our terms and conditions carefully — they explain account management, age requirements, and our responsible gaming policy in detail.

Our privacy policy explains how we keep your personal information secure and how we process self-exclusion or limit requests.

Take Control Yourself

Safety Tools

Deposit Limit

Set a limit on how much you deposit on a daily, weekly, or monthly basis. Once set, you will not be able to exceed that limit.

Time Limit

Decide how long you play each day. When the set time is up, the system will notify you automatically.

Self-Exclusion

Exclude yourself from the platform for a set period (30 days, 90 days, or permanently). During this time, logging in to your account will not be possible.

Gaming History

View a full history of all your deposits, withdrawals, and bets. This is the most effective way to understand your own spending patterns.

Direct Support

Contact our support team via 24/7 live chat at any time. Help is available in both Bengali and English.

Account Break

If you need a short rest, temporarily pause your account. Come back when you are ready.

Self-Exclusion Request

Give Yourself a Break

Fill in the form below — our support team will action your request within 24 hours.

Username

Break duration

Reason (optional)

You can also make your request via our live chat or by email.

Stay Alert

Recognise the Warning Signs

If you or someone in your family shows these signs, seek help without delay.

Spending beyond your budget

Repeatedly putting in more money than your set limit, or starting to use household money to play.

Chasing losses

A strong urge to place more bets to recover lost money, which only increases the losses.

Stress and anxiety

Feeling restless when unable to play, or hiding your gaming from family and friends.

These signs may indicate Problem Gambling. It is not a weakness — it is a health issue that can be addressed. Getting help at the right time can turn the situation around.

You Are Not Alone

Where to Get Help

89db apps Live Chat

Our support team is available 24/7 and ready to speak with you in Bengali. Account limits, exclusion, or any concern — just reach out directly.

Email Support

If you prefer to write, contact us by email. Our support team replies in both Bengali and English.

[email protected]

Family and Trusted People

Talk to a close family member or a trusted friend. Their support is the greatest strength on the road to recovery.

Professional Advice

Speak with a psychologist or counsellor. Mental health services in Bangladesh are more accessible than before.

The 89db apps 24/7 support team can help you quickly activate self-exclusion or lower your deposit limit. Remember — asking for help takes courage. Our FAQ section has answers to more questions about responsible gaming.

Healthy Habits

Some Tips for Safe Play

Before playing, decide how much you are willing to spend and stick to that decision — whether you win or lose.

Play for entertainment — not as a source of income. Treat any winnings as luck, not guaranteed earnings.

Take regular breaks. Playing for long stretches without stopping weakens your ability to make good decisions.

Never bet when you are drinking or overly tired — your judgement is reduced.

Keep your account completely away from minors — do not share your password with anyone.

Questions and Answers

Responsible Gaming FAQ

Yes, your account balance is kept safe when self-exclusion is active. Once the exclusion period ends, or by contacting our support team, you can request a withdrawal.

Requests to lower a limit generally take effect immediately. However, increasing a limit has a waiting period to ensure the decision is well considered.

No one under 21 can open an account at 89db apps. Identity verification is required at registration. If an underage user is detected, the account is closed immediately.

Start by talking to them calmly and trying to understand their situation. Encourage them to contact the 89db apps support team. If needed, take them to a mental health professional — professional advice is the most effective help in this situation.

No, the account does not reactivate automatically when the period ends. You will need to make a request yourself, and our support team will reactivate it after a brief verification process.

Yes. Remember that every game outcome is random — no pattern or strategy can guarantee a result. The RTP (Return to Player) on slot games is a long-term average and does not apply to every individual session. Keeping this in mind before betting makes it easier to make sound decisions.

Learn More